FAQ

What happens after signup?
New customers confirm a plan privately, enter the portal, connect billing, and then move into Lucid onboarding and execution setup.

What should someone expect on day one?
A guided setup flow, not instant live routing. The first pass is about confirming the plan, connecting billing, submitting Lucid details, and getting the execution posture right.

Where do customers choose a plan?
Plan selection happens inside the signed-in account flow after signup, so pricing stays attached to the customer experience instead of the public homepage.

What am I paying for?
Software access, connected-account routing, billing access, and the Lucid onboarding workflow.

Does this replace the trader?
No. The platform is built to organize the operating side of the workflow and then layer routing and execution controls on top.

Who is this best for right now?
Traders who want a cleaner account workflow, structured onboarding, and a paper-first path into controlled routing.